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Improving Operations

Reaching impressive levels of operational performance involves a deep-rooted understanding of the dental lab business, its operations, the job roles and capabilities, and the successful tools and strategies required to solve challenges and succeed in each area.

Let 8&9 Consulting help you start streamlining your labs operations today.


Define operational performance for the dental lab, broken down by internal operations, customer-facing activities, financial considerations, customer service, and sales.


Assess current operations in each area by examining existing processes, workflows, equipment, and staff responsible for inefficiencies or poor performance.


Use analysis to understand and prioritize opportunities for improvement, their overall value, timeline, and cost to achieve, and develop the goals, roadmap, and timeline for achieving them.


Create timely reporting that is easily accessible and understood, tying together qualitative and quantitative information necessary to monitor and evaluate operational performance.

Client, Confidential

"After 18 months of amazing, highly profitable, growth, I literally told David he may have to slow down growing our dental lab."
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